How do I arrange towing in Centennial?
Provide the vehicle’s current location, destination, year/make/model, condition, and reason for the tow. If the vehicle has damage or access limitations, mention those as well.
What if I don’t know what’s wrong with my vehicle?
That’s okay. Explain what happened and describe what the vehicle can and cannot do. You don’t need to identify the exact mechanical failure.
Does my vehicle need towing if it still starts?
Possibly. A vehicle can start while still being unsafe to drive because of damage or mechanical problems. Describe the condition before deciding to drive it.
What should I tell the towing provider after an accident?
Explain that the vehicle was involved in a collision and describe any known damage. Also mention whether it starts, rolls, and steers.
Can my vehicle be taken to a repair facility?
A repair facility can be the destination for an appropriate towing request. Have the facility’s complete location available.
What if my vehicle won’t roll?
Tell the towing provider that the vehicle cannot roll normally. Explain whether it steers and identify any known damage.
Can you tow a vehicle that needs to go to another city?
Long-distance transportation may be available depending on the destination and current service coverage. Provide the complete pickup and destination information when requesting service.
What affects the cost of towing?
Factors can include pickup location, destination, distance, vehicle type and size, condition, damage, access, and the circumstances of the tow.
What should I do while waiting for a tow?
Prioritize your safety. If you’re near active traffic, move yourself and passengers to a safer location when possible without creating another hazard. Keep your phone available and make sure the pickup information is accurate.
Do I need to stay with my vehicle?
That depends on the circumstances and location. Follow any applicable instructions from property owners or emergency personnel and communicate access requirements to the towing provider.
Should I remove my belongings before towing?
If possible, remove personal belongings and valuables before the vehicle is transported.
Can I arrange a tow for a vehicle that isn’t broken down?
Yes, towing can also involve vehicle transportation. Explain why the vehicle needs to be moved and provide the pickup and destination.
Can I schedule towing in advance?
Planned towing can be discussed in advance. Have the pickup location, destination, vehicle information, condition, and timing requirements ready.
What if I don’t know whether my vehicle is safe to drive?
Don’t guess. Describe the problem, damage, and vehicle behavior when requesting service. A vehicle that starts is not necessarily safe to operate.